Terms of Service

1. Introduction

Welcome to Mast Agents. These Terms of Service ("Terms") govern your access to and use of the Mast Agents platform, including our website, APIs, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

Mast Agents is an AI agent orchestration platform that enables you to deploy, manage, and monitor autonomous AI agents with persistent memory, real-world tool integrations, and human-in-the-loop oversight.

2. Account Registration

To use the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

You must be at least 18 years old to use the Service. By creating an account, you represent that you meet this age requirement.

3. Service Description

Mast Agents provides an AI agent orchestration platform that allows you to:

• Create and configure autonomous AI agents powered by third-party language models (e.g., Anthropic Claude, OpenAI, xAI)
• Connect agents to external services and tools via integrations (e.g., Slack, Google Drive, Telegram)
• Monitor agent activity and maintain human oversight of agent operations
• Store and manage agent configurations, memory, and operational data

4. API Keys and Third-Party Services

The Service may require you to provide API keys for third-party AI providers and other integrated services. You acknowledge and agree that:

• You are responsible for obtaining and maintaining valid API keys from third-party providers in accordance with their respective terms of service
• API keys you provide are encrypted at rest within our systems, but you remain solely responsible for the security and proper use of those keys
• Any costs incurred through third-party services via your API keys are your sole responsibility
• We do not guarantee the availability, accuracy, or performance of any third-party services

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws, regulations, or third-party rights
• Deploy agents that generate harmful, abusive, discriminatory, or illegal content
• Attempt to circumvent safety measures, rate limits, or access controls
• Use the Service to send spam, phishing attempts, or unsolicited communications
• Reverse engineer, decompile, or disassemble any portion of the Service
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Use agents to make autonomous decisions in high-stakes domains (medical, legal, financial) without appropriate human oversight

6. Data Processing

In the course of providing the Service, we process data on your behalf, including agent configurations, messages, tool interactions, and operational logs. Our handling of this data is further described in our Privacy Policy.

You retain ownership of the content you create, upload, or generate through the Service. You grant us a limited license to process this content solely for the purpose of operating and improving the Service.

7. Intellectual Property

The Service, including its design, features, and underlying technology, is owned by Mast Agents and protected by intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or brand features without prior written consent.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Mast Agents and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of the Service.

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any AI agent will produce accurate or appropriate outputs.

You acknowledge that AI agents may produce unexpected or incorrect outputs, and you are solely responsible for reviewing and validating agent actions and outputs before relying on them.

9. Indemnification

You agree to indemnify, defend, and hold harmless Mast Agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of the Service, your violation of these Terms, or the actions of any agents you deploy through the Service.

10. Termination

You may terminate your account at any time by contacting us. We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination:

• All running agents will be stopped and their operations ceased
• Your right to access the Service will immediately end
• We may delete your data after a reasonable retention period, as described in our Privacy Policy
• Provisions that by their nature should survive termination will survive, including limitation of liability, indemnification, and dispute resolution

11. Modifications to Terms

We may update these Terms from time to time. If we make material changes, we will notify you via email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

13. Contact

If you have any questions about these Terms, please contact us at legal@mastagents.com.